How To Repair A Commercial Empura Freezer

If you’re reading this blog post, you already know that you rely on your commercial freezers to function and store your frozen goods when it comes to operating your commercial business. In other words, when your Empura commercial freezer breaks down on you, it can put you in a sticky situation, where you’ll often have the choice between having your goods thaw out and go bad or paying a steep repair bill. A steep repair that could have easily been avoided with a bit of proper maintenance and care. You likely rely on your freezer units to function for you 24/7. Therefore, the least you could do for them is to perform regular maintenance from time to time. 

Below, we’ll go over a few maintenance and repair tips to help you keep your Empura commercial freezer up and running when you need it most! 

Safety warning: Always make sure to unplug or to fully turn off the power to your freezer to reduce the risk of electric shock while attempting to repair or service any of its components.

Freezer Won’t Cool

When you have a freezer that fails to reach an adequate temperature to store your goods, it won’t be long before the situation can turn into a disaster. 

Fortunately, a freezer that won’t cool down is a common problem that can easily be resolved. However, you’ll need to diagnose why your freezer isn’t cooling down properly before you can fix it. 

Start by checking that your unit does, in fact, have power and that it is turned on. 

Then, after you’ve ascertained that you’re not dealing with a power issue, you can proceed to check the following parts and components.

Faulty Condenser Fan Motor

Empura Freezer Condenser Fan Motor

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Your unit’s condenser fan helps circulate air throughout your unit, in turn, helping to remove and warm, moist air and circulate cold, fresh air throughout the unit. Therefore, when the condenser fan or motor fails, you’ll likely run into a freezer that won’t reach adequate freezing temperatures. 

When your unit is turned on and operating, you should regularly be able to hear the condenser fan, and you should also be able to feel air circulate to and from your unit’s interior vents. 

On the other hand, replacing a condenser fan or motor can be a bit of a complicated process. 

Therefore, if you suspect a faulty condenser fan motor, don’t hesitate to contact a professional commercial appliance repair company.

Problem With Start Relay

Empura Freezer start relay

A start relay can be thought of as a switch that tells your commercial freezer when to operate, produce cold air, and rest when the interior conditions are met. 

But once again, diagnosing problems with a start relay, especially on commercial freezer and refrigeration units, isn’t a straightforward process. 

And you should only ever attempt to resolve these issues on your own if you have the proper knowledge and experience working with these types of appliances.

Dirty Condenser Coils

Empura Freezer condenser coils

Another common and easily resolvable problem that can cause a freezer unit to fail to cool down properly has dirty condenser coils. 

In fact, because your unit’s condenser coils are typically exposed underneath or behind your unit, they’re prone to getting dirty and accumulating dirt, dust and debris. When this happens, it’ll make it more difficult for your unit to cool down properly. 

Therefore, if you can’t seem to find anything wrong with your commercial unit, and especially if it’s been a while, start by cleaning your condenser coils to see if this will resolve your problem.

Alternately, you can always save yourself time and effort by contacting a professional appliance repair technician to help diagnose and resolve your problem for you.

Freezer Or Refrigeration Unit Makes Noise

Not only is it inconvenient, but a noisy freezer or refrigeration unit can quickly become troublesome. And unfortunately, if your unit is making noises, there’s a decent chance that something is seriously wrong with it.

Adjust The Freezer Level


To rule out any more serious issues, start by making sure that your unit is, in fact, properly levelled and sitting flush with the ground. An off-balance unit may cause some of the internal fans or motors to rub and make noise.

However, if your unit doesn’t seem to be off-balance and hasn’t been bumped or knocked over, you might have a more serious issue with the compressor or other internal components.

Compressor Issues

Empura Freezer compressor

The compressor is the component that helps to pump and circulate coolant throughout your unit. In other words, it’s an essential part that helps keep your freezer or refrigeration unit cold. 

A compressor that is broken or on the verge of breaking will often make a lot of loud, almost grinding noises. If you suspect an issue with your unit’s compressor, don’t hesitate to contact an appliance repair company to diagnose and resolve the issue because your unit breaks down completely.

Cracked Fan Blade

Empura Freezer fan blade

If the motor is still working, a condenser or internal fan may have broken fan blades, which might be causing the loud noises you’ve been hearing. 

Fortunately, replacing broken fan blades is a relatively easy repair to perform on your own, as long as you manage to obtain the proper replacement parts.

Empura Commercial Freezer Repair

Whether your unit is making a lot of unusual noise, isn’t cooling down properly, or simply isn’t working at all, you’ll be glad to know that OC Appliance Repair is only a quick call away! 

Our appliance technicians are trained and skilled at diagnosing, repairing, installing, and maintaining all makes and commercial appliance models. 

So if you’ve got an issue with any of your commercial appliances, don’t hesitate to contact us today!